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FREQUENTLY ASKED QUESTIONS

Here's some of our most frequently asked questions. If you don't find the answer to your question here, just use the form below and we'll get back to you within 24 hours

WHAT CAN I STORE? 

Almost anything as long as it is NOT highly inflammable, perishable, alive or illegal! 

 

HOW MUCH WILL IT COST?

Our prices start at just £14.00 per week plus VAT. Pay monthly in advance. 

 

WHAT ARE YOUR OPENING TIMES?  

Storage units can be accessed Daily 0700hrs to 1900hrs

Staff available to discuss your requirements Monday to Friday 0900hrs to 1700hrs. Appointments available outside these hours by request. All messages and emails are responded to within 24 hours.

 

WHAT SIZE UNITS CAN I CHOOSE FROM? 

Our modern state of the art storage units are available in many sizes to suit all needs

25, 30, 35, 40, 50 and 60 sq/ft rooms suitable for most household storage.   

(Cupboard to Shed)

75, 100, 150 and 200 sq/ft units for when more space is required. 

(Single to Double Garage)

Use our interactive size calculator as a guide to work out the correct size unit for your goods,

or call us for guidance.

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WHAT IF I NEED MORE/LESS SPACE THAN I BOOKED? 

No problem, provided we have availability you can switch units both when you move in and whilst in storage with no penalty. 

 

IS THERE A MINIMUM OR MAXIMUM LENGTH OF TIME I CAN STORE MY PROPERTY WITH YOU?

You can store for as long as you need to subject to a minimum rental of 7 days. The notice period you have to give us is just 7 days. 

 

HOW DO I PACK EVERYTHING? 

We strongly recommend packing your goods in boxes where possible.  This will protect them in transit and enable you to safely make the most of the height of the storage unit. We have a range of packing materials including double walled boxes, tape, furniture covers and bubble wrap instore.

 

INSURANCE? 

Insurance cover is not a requirement, but is strongly recommended. We suggest all customers check their household policy for cover whilst in temporary store. If not covered, we recommend you contact insurastore.com for a competitive quotation. J28 Self Storage Ltd will not be liable for any consequential loss or damage as a result of the client not having a suitable insurance policy in place. If it's worth storing, it's worth insuring. 

 

ONCE I HAVE DECIDED ON THE SPACE I NEED, WHAT DO I NEED TO PROVIDE PRIOR TO GETTING STARTED?

You’ll need to let us have…

A form of PHOTO ID (such as passport or driving licence)

Proof of address such as a utility bill / council tax bill

Payment for an initial period by debit/credit card or prior bank transfer

 

Any questions? Please submit the form below or  call us on 01823 669501

Thanks for submitting!

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